Digital products

Sell downloadable files (PDFs, templates, courses) with automatic fulfillment after payment.

Setup

1. Open Catalog and create or edit a product.
2. Set Fulfillment to Digital or Hybrid.
3. Open the Files tab and upload deliverables (up to 500 MB per file).
4. Share via payment link, storefront, or embed widget.

Buyer experience

After a successful payment, buyers receive:

• Download links on the checkout success page
• A delivery email with file links
• A permanent library at customers.lomi.africa to re-download purchases

Webhooks

Subscribe to PURCHASE_FULFILLED to run automations when digital entitlements are granted.

Payload fields:

• transaction_id, completed payment
• customer_id, buyer
• product_ids, digital products fulfilled
• entitlement_ids, file entitlements granted

File updates

When you add or remove deliverable files on a product with past sales, existing buyers receive updated entitlements and an email with refreshed download links.